Everything about SAMANAGA
Everything about SAMANAGA
Blog Article
Our multinational workforce of functional experts in East Africa is devoted to delivering Outstanding company and sustainable Strength options.
Vitality Alternatives Provider Samanga delivers extensive solar alternatives to clientele in Uganda and Kenya, such as every little thing from photo voltaic panels to inverters. We have proven a robust client foundation that spans governing administration companies, non-public enterprises, and typical individuals.
Play Movie NOJA Power continues to established industry expectations and generate progress in the sector of medium voltage electrical infrastructure.
An intuitive feature that we mentioned is in place of clicking a ‘Take care of’ button to close a ticket–the normal in ticketing applications–you change the ticket standing to ‘Resolve’. Far more cumbersome, We all know, but it really’s a precaution to make sure the ticket has long been double checked.
Samanage does not have everything a great assistance desk Remedy should have, but it surely does present quite a few capabilities that are important to ITIL, such as challenge, incident, and change administration. Samanage has a lovely aesthetic, is pretty easy to use as soon as you get accustomed to it, and given its attribute breadth you'll surely find the right Instrument for that job someplace from the suite.
This award is given to software remedies with an extensive no cost trial supply. We actually appreciated the fact that Samanage free of charge demo enables opportunity customers to completely evaluate the item’s key characteristics and gives buyers the completely highlighted approach and adequate the perfect time to review the computer software centered on their requirements or predicament.
At this point, resolved tickets stay in the key views, And that's why it could be truly worth putting together filters dependent upon agents' demands. The good news is, this activity is a straightforward one particular to complete.
We’ll also assessment the most common user comments about the software program to show what precise folks making use of Samanage give thought to their service. With any luck , just after studying our Evaluation you’ll have a better knowledge of exactly what the computer software does And just how it will let you company.
After the trial period has finished, Samanage adheres into the pricing composition It can be acquired on its webstie, but You cannot really buy the software program there. You are going to nevertheless really need to Call Samange profits by means of both e-mail and a lot more very likely cellphone to complete your purchase, which supplies the corporate time to regulate your function established (and pricing) more info to your business's specific demands.
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This award is given only to leading B2B merchandise and displays The reality that Samanage delivers the very best doable standard of company. It highlights The seller’s considerable expertise in the field they’re advertising to as well as requires in their buyers.
“Agents can certainly observe tickets and communications about incidents,” he said. Junior directors are sometimes for the forefront to obtain immediate complaints from buyers, so we considered this comment is declaring a lot about the program.
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Another, who ever hopes to dig into piles of warranties? We don’t, so we like that Samanage delivers warranty facts instantly when we want it.